Privacy Policy

KisClean ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by KisClean when you use our website (kislaya-chernika.com), services, and other online products and services (collectively, the "Services") or when you otherwise interact with us.

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you:

• Create an account or fill out a form on our website
• Request a quote or schedule a cleaning service
• Subscribe to our newsletter
• Contact us via email, phone, or other methods
• Respond to surveys or provide feedback

The types of information we may collect include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

1.2 Information We Collect Automatically

When you access or use our Services, we may automatically collect information about you, including:

• Log Information: We collect log information about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
• Device Information: We collect information about the device you use to access our Services, including information about the device's software and hardware, unique device identifiers, mobile network information, and device settings.
• Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location based on your IP address.
• Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons. For more information about cookies and how to disable them, please see our Cookie Policy.

2. How We Use Your Information

We may use information about you for various purposes, including to:

• Provide, maintain, and improve our Services
• Process and fulfill your service requests and send you related information
• Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the Services
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards

3. Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of KisClean or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• Between and among KisClean and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
• With your consent or at your direction

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

4. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

5. Security

KisClean takes reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

6. Your Choices

6.1 Account Information

You may update, correct, or delete information about you at any time by logging into your online account or emailing us at [email protected]. If you wish to delete or deactivate your account, please email us, but note that we may retain certain information as required by law or for legitimate business purposes.

6.2 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services. For more information, please see our Cookie Policy.

6.3 Promotional Communications

You may opt out of receiving promotional emails from KisClean by following the instructions in those emails or by contacting us. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7. Children's Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us personal information, please contact us.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access personal information we hold about you
• The right to request correction of your personal information
• The right to request deletion of your personal information
• The right to request restriction of processing of your personal information
• The right to data portability
• The right to object to processing of your personal information

To exercise any of these rights, please contact us at [email protected].

9. International Data Transfers

KisClean is based in Canada and the information we collect is governed by Canadian law. If you are accessing the Services from outside of Canada, please be aware that information collected through the Services may be transferred to, processed, stored, and used in Canada and other jurisdictions. Your use of the Services or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information in Canada and other jurisdictions as set forth in this Privacy Policy.

10. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

KisClean
123 Cleaning Ave
Toronto, ON M5V 2K7
Canada
Email: [email protected]
Phone: (416) 555-1234